AQUA FINANCE LOG IN FULL
AQUA FINANCE LOG IN REGISTRATION

For withdrawal requests made after the start of the first class until the end of the program for compassionate reasons, you will be credited amount of remaining balance after a per class fee for program dates that have already occurred (regardless of attendance) have been deducted.

Customers can withdraw online before the start of the program.

For withdrawal requests made before the start of the program your account will be credited in full.

The effective date of any withdrawal is the date the request is received by Recreation & Sport Customer Service, regardless of whether a participant attended the program. Section 1.0 applies to all registered recreation programs including (but not limited to): Learn to Swim Programs, Aquatic Leadership, First Aid Programs, Learn to Skate Programs, Community & Seniors’ Centre Programs, Day Camp Programs and Storybook Gardens Programming. Registered Programs - Withdrawal & Refund Policy

AQUA FINANCE LOG IN FULL

In any instance where the City of London cancels a recreation program, a full credit or refund will be issued.ġ.

AQUA FINANCE LOG IN REGISTRATION

Troubleshooting your Play Your Way online account I previously had a registration account with the City of London, but I can't sign in. Once your order is placed, please review the Facility Rental Contract agreement.Review to confirm all information is correct and click “Place My Order”.Once you have confirmed that the rental details are correct, click “Next”.Please review the terms and conditions, check the box to agree, and then click “Next”.Choose the family member who is booking the facility and click “Next”.

Scroll down to review the information and click the second ”Reserve” button.

For online bookings, add the number of people attending, choose a timeslot in the calendar and click “Reserve”.

If your chosen timeslot shows “Call to Reserve” please visit the recreation rentals page on london.ca to submit a facility rental inquiry form.

If your chosen timeslot shows ”Reserve,” you can proceed with the online booking.

Click the “Choose” button to view facility hours, fees, features and availability.

Select the facility type you’re interested in for a full list of available options.

These include facility bookings for activities such as last-minute ice, court rentals, garden plots and picnic sites.

Rental options that you can book online are listed under the facility booking section.

Sign in to your Play Your Way Online account and select the “Our Facilities” tab located on the top navigation bar to view all rental options.

What will happen if I try to register for an activity that is full?

Review that all information is correct and click “Place My Order”.

If you have a gift card, you can enter it now. You can add a credit card or pay with your credit card on file.

When you are ready to check out, select your payment method.

If the program has already started, you will see both the full price of the course and the pro-rated price that you will be charged.

You will be taken to the Fees and Extras page.

You will need to select the family member you wish to register by checking the box next to their name and clicking “Next”.

After confirming the information is correct, click the “BOOK” button to add the course to your cart.

This will bring you to the course details page.

Search for a program by using the categories provided or use the filter options on the left to narrow down your results.

How do I add a new credit card to my account?

If you are having issues creating this account, please call our customer service team at 51.

You will be able to browse all our programs under the “Register” tab.

Once you have made your changes, click “Save”.

You should now be on your “My Info- Client List”, page where you can add credit card information and family members to your account.

Once you have created your password, you will be redirected to the login in page to sign in.

The first time you login with the temporary system generated password, you will be asked to create a new password.You will also receive an email with your username and temporary, system generated password.You will automatically be signed into your account.

Complete all the required fields and click “Submit”.Click “Signup” beside 'Create your account” under the Play Your Way! Online logo.Follow these steps to set up your online account:

Aqua finance log in